Do you have a product return policy?

Do you have a product return policy?

Our website and online store area have been carefully designed to provide you with as much information as possible on all of our products to help you make the right selection in store or online. Please use this information and select carefully. Due to strict food handling regulations, we are unable to exchange products or accept returns unless there is a product fault.

Should you have a concern with the quality of your chocolate, please contact our customer care team at customercare@haighs.com.au or contact the store of purchase.

Click here for our store contact details.

For more information please refer to our full Online Returns Policy.

Please note Australia Post are experiencing delays within their delivery network in VIC. Find out more here >