Please note that during periods of extreme heat we will hold your order and notify you by email when it will be dispatched. In warmer weather we use packaging methods to ensure your chocolate arrives in premium condition.

If there is a problem with your order please contact our Customer Service team between 9.00am and 5.00pm Monday to Friday on 1300 HAIGHS (1300 424 447).

Alternatively you may email us with a detailed description of the problem (with relevant photographs) to customercare@haighs.com.au