I have received my order and something is missing or damaged, what can I do?

I have received my order and something is missing or damaged, what can I do?

If you have a problem with the quality of the chocolate or an error in your order please let us know by contacting our team on the details below.

Be sure to include a description of what the problem is and some photos to help us assist you. Including a photo of the product label that shows the best before date is also helpful.

If you have a customer service enquiry or complaint, please let us know so we can follow up for you.

Email: customercare@haighs.com.au

Phone: 1300 HAIGHS (1300 424 447) (9am to 5pm Monday to Friday ACDT.)

International callers: +618 8272 1579 (9am to 5pm Monday to Friday ACDT)